Privacy Policy

1. Who We Are

This Privacy Policy explains how vbacode collects, uses, and protects personal data when you use VBACODE.AI.

2. Information We Collect

• Account data, such as name, email address, and login metadata
• Usage data, such as prompts, generated outputs, and product interaction events
• Device and technical data, such as IP address, browser type, and error logs
• Transaction records for purchases made via Creem

We do not store full payment card details. Payment processing is handled by Creem and their authorized partners.

3. How We Use Information

• Provide and maintain the service
• Authenticate users and secure accounts
• Process purchases, credits, and subscriptions
• Respond to support requests and improve product quality
• Detect abuse, fraud, and security incidents
• Comply with legal obligations

4. How We Share Information

We share personal data only when needed to operate the service, including:

• Infrastructure and hosting providers
• Authentication, email delivery, and analytics services
• Creem for payment operations and billing support
• Legal authorities when disclosure is required by law

5. Data Retention

We retain personal data only as long as needed for service delivery, legal compliance, dispute resolution, and legitimate business operations.

6. Security

We use reasonable technical and organizational safeguards to protect personal data, including encryption in transit and access controls. No system can guarantee absolute security.

7. International Transfers

Your information may be processed in jurisdictions outside your country of residence. When this occurs, we apply appropriate safeguards consistent with applicable law.

8. Your Rights

Depending on applicable law, you may request access, correction, deletion, or restriction of your personal data. You may also object to certain processing activities.

To submit a request, contact [email protected]. We may verify your identity before processing the request.

9. Cookies

We use cookies and similar technologies for authentication, performance, and product analytics. See our Cookie Policy for details.

10. Policy Updates

We may update this Privacy Policy to reflect changes in legal requirements or product behavior. The effective date at the top of this page indicates the latest revision.

11. Contact

• Email: [email protected]
• Support: [email protected]
• Website: https://vbacode.ai
• Address: Available on request via [email protected]